U.S. Department of Homeland Security Announces New Measures to Better Serve Transgender, Non-Binary, and Gender Non-Conforming Travelers | site |



Information contained in U.S. Department of Homeland Security (DHS) press news release dated: March 31, 2022

Today, on International Trans Day of Visibility, the Department of Homeland Security (DHS) announced new measures to better serve all Americans, regardless of their gender identity. Through technology updates, process changes, and expanded partnerships, TSA and CBP are improving their screening procedures and ensuring they are conducted in a manner that respects the dignity of each individual. These measures are part of a concerted effort by the Biden-Harris Administration to advance equality for transgender, non-binary, and gender non-conforming Americans.

“DHS is committed to protecting the traveling public while ensuring that everyone, regardless of gender identity, is treated with respect,” said Secretary Alejandro N. Mayorkas. “The new measures announced today are part of a whole-of-government effort to promote equity and inclusion in all our programs and processes. We are proud to work with our interagency partners on this effort and look forward to rapidly implementing these changes to better serve the American public.”

The new DHS efforts announced today include:
  • Implementing enhanced screening technology: TSA will update its current Advanced Imaging Technology (AIT) scanners with new technology that increases security and efficiency by reducing false alarm rates and pat downs for the traveling public. By replacing the current, gender-based AIT system, this new, more accurate technology will also advance civil rights and improve the customer experience of travelers who previously have been required to undergo additional screening due to alarms in sensitive areas. TSA will begin deploying this new technology in airports throughout the country later this year.
  • Adopting more efficient, less invasive screening procedures: TSA will update its Standard Operating Procedures (SOP) for Transportation Security Officers (TSOs) to permit less invasive screening procedures for certain passengers who trigger the AIT scanner in a sensitive area. This change will reduce pat downs for TSOs and the traveling public without compromising security, and will be in effect until the new gender-neutral AIT screening technology is deployed.
  • Making TSA PreCheck more inclusive: TSA will update its TSA PreCheck program this year to include an “X” gender marker option on its application to ensure the TSA PreCheck system accurately reflects traveler gender and keeps pace with identity documents that offer the “X” gender marker option, including U.S. passports beginning April 11.
  • Expanding airline partnerships to enhance the overall travel experience: TSA is working closely with air carriers across the nation to promote the use and acceptance of the “X” gender marker to ensure more efficient and accurate passenger processing.
  • Streamlining identity validation: TSA updated its checkpoint SOP to remove gender considerations when validating a traveler’s identification at airport security checkpoints. This ensures that TSOs can accurately and efficiently validate an individual’s identity while avoiding unnecessary delays caused by a mismatch in gender information on the boarding pass and identification document (e.g., driver’s license or passport) and/or the gender presentation of the traveler.
  • Facilitating effective communication at U.S. ports of entry and beyond: CBP has provided a job aid and memorandum to all staff that will serve as a guide for facilitating effective communication with the diverse public CBP serves, including LGBTQI+ individuals. The guidance includes using gender-neutral language and an individual’s self-identified pronouns and name.
  • Updating Trusted Travel Programs to align with the U.S. Department of State’s passport options: CBP will soon issue a Federal Register Notice for public comment to evaluate whether to update the Trusted Traveler Programs application form to add an “X” gender marker option.
Read the White House Fact Sheet to learn more about the Administration’s effort to better serve the transgender community.

Review the TSA webpage for Transgender, Non-Binary, and Gender-Nonconforming Passengers for more information on all gender-related updates, including changes to AIT screening protocols, identity-verification practices, and the TSA PreCheck program.