Registration Deadline Passes but FEMA is Still Here to Help North Carolina Survivors

January 26, 2017

Durham, NC - - (January 25, 2017) - - The deadline for registering with FEMA has passed, but that does not mean FEMA is leaving. Much work remains to be done in North Carolina and FEMA continues working with North Carolina Emergency Management to help survivors and communities recover.

Three disaster recovery centers are still open in Cumberland, Edgecombe and Robeson counties.

If you have registered for assistance, FEMA encourages you to keep in touch to track your claim or to notify the agency of changes to your mailing or email addresses or phone numbers, and to report insurance settlements or additional damage you may have discovered since your home inspection.

There are three ways to reach FEMA:
  • Online at
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App.

The application deadline for a U.S. Small Business Administration low-interest disaster loan also has passed. For information, call the SBA Disaster Assistance Customer Service Center at 800-659-2955, or email [email protected] or visit SBA’s website at If you are deaf, hard-of-hearing or have a speech disability and use a TTY, call 800-877-8339.

As of the end of the registration period, Monday, Jan. 23:
  • More than 80,700 survivors have contacted FEMA for assistance.
  • More than $90.1 million has been approved for individuals and families.
  • More than $84.2 million in SBA low-interest disaster loans for homeowners, renters and business owners has been approved.
  • More than 5,700 National Flood Insurance Program claims have been submitted.
  • Nearly $134 million total amounts has been paid on approved NFIP claims.

FEMA and NCEM operated 20 disaster recovery centers. More than 28,000 people have visited the centers located throughout the 45 designated counties to receive information and advice for their recovery.

In addition, Disaster Survivor Assistance teams have visited more than 84,000 homes and talked to almost 44,000 survivors about how FEMA can help in recovery efforts, to answer survivors’ questions and, if needed, to assist with helping survivors register.

Public Assistance work is well underway with its task of reimbursing state, tribal and local governments and certain private nonprofit organizations for their recovery work. To date, more than $8 million has been obligated. The Public Assistance program is administered by NCEM and funded by FEMA.

For more information on North Carolina’s recovery, visit and Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

Information source: Federal Emergency Management Agency